Refurbished Device Condition

Brand New devices are in their original packaging - unused, unopened, undamaged - and complete with 24 month Manufacturer Warranty. All Brand New devices are Australian Stock and Network Unlocked.

Refurbished Devices have all passed a rigorous, industry leading 72-point inspection process, using comprehensive Diagnostics & Erasure software. Devices are all covered by our 30 Day Satisfaction guarantee (Love it or return it!) and our Green Gadgets Warranty against defects.

Our 100% fully functional devices are separated onto 4 categories based on their Cosmetic Condition:
Good / Very Good / Excellent / As New

Good - A perfect solution for the value conscious who will put their device in a case. This item will display more obvious signs of wear such as such as significant scratches, blemishes, scuff marks and/or small chips. It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee.

Very Good - Representing excellent value for money, this item displays more obvious signs of wear such as such as scratches, blemishes or scuff marks. It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Excellent - This item is in excellent cosmetic condition, showing minimal signs of wear such as small scratches or marks, which are only visible close up. It is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

As New - The product is in absolutely pristine condition and is fully functional having passed our 72-point diagnostic check. 30 Day Satisfaction Guarantee

Imperfect Condition - All Imperfect Devices have a faulty touch/face ID. They may have a bad touch/face ID sensor or home button that clicks. All other components of the device are fully functional. These devices are then separated into 3 categories, based on their cosmetic condition:

Excellent Imp - This item is in excellent cosmetic condition, showing minimal signs of wear such as small scratches or marks, which are only visible close up. Faulty touch/face ID.

Very Good Imp - Representing excellent value for money, this item displays more obvious signs of wear such as such as scratches, blemishes or scuff marks. Will have a faulty touch/face ID.

Good Imp - A perfect solution for the value conscious who will put their device in a case. This item will display more obvious signs of wear such as such as significant scratches, blemishes, scuff marks and/or small chips. Will have a faulty touch/face ID.

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