30 Day Satisfaction Guarantee
We stand behind our Refurbished products by offering a 30-Day Satisfaction Guarantee. If you’re not happy with your purchase, just return it within 30 days. It’s that simple. We won’t ask questions or make the process hard for you.
Excellent Customer Service
You get to talk on the phone to our super friendly and helpful crew if you ever need a hand. We’re based right here in Australia. You can also reach out to us via email or live chat. We’ll guide you through the entire process.
A Warranty You Can Count On
12-month warranty: Simply return your device if you find a functional fault. Unlike other sellers, your phone battery is also covered, for your peace of mind. Brand New devices are supported by a full Manufacturer Warranty
In-Depth Testing, Inspection and Grading
We only sell devices that meet our rigorous testing criteria. They’re put through a strict 72-point inspection process and are fully functional, which means they do what they’re meant to.
Orders paid for by 2pm will be shipped the very same business day via Australia Post Delivery. Orders paid after 2pm are shipped the following business day.
All of our refurbished devices are 100% Genuine and part of our inspection process involves police checks for legitimacy. Accompanying accessories (such as cables and wall chargers) may be 3rd party accessories.
Every item is tested and dispatched from our Sydney based facility, we guarantee not to drop ship any products from overseas. We are an Australian Registered Proprietary Company and have been approved by the NSW Fair Trading Government for Pawnbroking and Second-hand dealing.
Something for everyone
We stock a huge product range across smartphone and tech devices from brand new and refurbished cosmetic categories.