A refurbished device is a pre-owned product that has undergone a strict 72-point quality check, including hardware and software testing, professional cleaning, and necessary repairs or part replacements with a minimum of 80% Battery Life Cycle. All devices are unlocked and graded by cosmetic condition: Good, Very Good, Excellent, and As New.

Brand new devices come with manufacturer’s warranty. Refurbished devices include a 12-month warranty that covers hardware faults, including the battery. You can also purchase an optional 24-month Extended Warranty.

Yes! We offer a 30-day Satisfaction Guarantee. If you're not completely satisfied, you can return the item for a refund or exchange.

We offer free standard shipping via Australia Post and express shipping for $9.95. Orders placed before 12 PM (AEST) are dispatched the same business day.

These grades refer to the cosmetic condition of the device not performance. All grades are 100% fully functional.

• Good: This item will display more obvious signs of wear such as significant scratches, blemishes, scuff marks and/or small chips.
  
• Very Good: Representing excellent value for money, this item displays more obvious signs of wear such as scratches, blemishes or scuff marks.
  
• Excellent: This item is in excellent cosmetic condition, showing minimal signs of wear such as small scratches or marks, which are only visible close up.
• As New: The product is in absolutely pristine condition.

Yes, all devices sold by Green Gadgets are fully unlocked and compatible with all major Australian carriers.

We’ve been in the refurbished tech business for over 10 years, with thousands of verified customer reviews and partnerships with major retailers. Every device is inspected by professionals, comes with a warranty, and includes free returns. You're not buying from a stranger — you're buying from a trusted local company.