Device Condition

We stock the latest Brand New and Refurbished devices at highly competitive prices.

Brand New devices are in their original packaging - unused, unopened, undamaged - and complete with 24 month Manufacturer Warranty. All Brand New devices are Australian Stock and Network Unlocked.

Refurbished Devices have all passed a rigorous, industry leading 72-point inspection process, using comprehensive Diagnostics & Erasure software. Devices are all covered by our 30 Day Satisfaction guarantee (Love it or return it!) and our Green Gadgets Warranty against defects.

Our 100% fully functional devices are separated onto 4 categories based on their Cosmetic Condition:
As New / Excellent / Good / Fair 

 

Image

Fair - Represents excellent value for money. Displays medium to heavy signs of wear, including scratches and scuffs. 100% fully functional.

Image

GoodLight signs of wear. May have some visible scratches on the screen and/or some scuffing. 100% fully functional.

Image

Excellent - Minimal signs of wear. Item may have very faint marks on the screen or the frame. 100% fully functional.

Image

As New - This item is in flawless condition. 100% fully functional.

Imperfect Condition - Our 5th cosmetic category contains our Imperfect devices. These devices have been fully tested and have one (1) of the following four (4) imperfections (device cannot be selected, imperfection is random and could be any one of the below)

 

Image

Screen or frame chip - These devices are fully functional but have a chip in the glass (either the camera, screen, back or home button glass). They have a good display and no heavy marks.

Image

Cosmetic damage - These devices are fully functional but have heavy scratches on the screen or bubbles under the screen. They have a good display and no chips in the glass.

Image

Faulty touch/face ID - These devices power on but have a bad touch/face ID sensor or home button that clicks. There are no chips in the glass and they have a good display.

Image

Display blemish - These devices are fully functional but have a display blemish (discolouration, ghosting, dead pixel). There are no chips in the glass or heavy scratches.